Changes in Project. Sponsor shall promptly notify CalHFA, DHCS and PRA TROs of any changes to the regular operations of the Project, or any potential changes or losses of funding that could impact the operations of the Project. Sponsor shall also notify CalHFA, DHCS and PRA TROs of any physical changes or alterations to the Project. Management Policy and Procedures. Prior to initial occupancy, Sponsor shall provide copies of the management procedures and policies for the Project to all tenants of the PRA Units, PRA TROs, DHCS, and CalHFA. Such policies and procedures shall include but not be limited to Sponsor's maintenance and repair procedures, Sponsor's eviction procedures, Sponsor's procedures and forms for filing complaints, grievances, and incident reports. Sponsor shall also provide an overview of the reporting structure within Sponsor's organization and Sponsor's Management Agent organization. In the event Sponsor updates or modifies any of said policies and procedures, Sponsor shall provide copies of such modification and updates to the project tenants. DHCS, PRA TROs and CalHFA thirty (30) days prior to implementing such updates or modifications.
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Sources: Tenant Referral Agreement, Memorandum of Understanding (Mou), Memorandum of Understanding (Mou)
Changes in Project. Sponsor shall promptly notify CalHFA, DHCS HCD and PRA TROs the Service Provider(s) of any changes to the regular operations of the Project, or any potential changes or losses of funding that could impact the operations of the Project. Sponsor shall also notify CalHFA, DHCS HCD and PRA TROs the Service Provider(s) of any physical changes or alterations to the Project. Management Policy and Procedures. Prior to initial occupancy, Sponsor shall provide copies of the management procedures and policies for the Project to HCD, to all tenants of the PRA Qualifying Units, PRA TROs, DHCS, and CalHFAthe Service Provider(s). Such policies and procedures shall include but not be limited to Sponsor's maintenance and repair procedures, Sponsor's eviction procedures, and Sponsor's procedures and forms for filing complaints, grievances, and incident reports. Sponsor shall also provide an overview of the reporting structure within Sponsor's organization and Sponsor's Management Agent organization. In the event Sponsor updates or modifies any of said policies and procedures, Sponsor shall provide copies of such modification and updates to HCD and to all tenants of the project tenants. DHCSQualifying Units, PRA TROs and CalHFA the Service Provider(s) at least thirty (30) days prior to implementing such updates or modifications.
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