Changes to Charges. From time to time, IBM may change its charges. Customer receives the benefit of a decrease in charges for amounts that become due on or after the effective date of the decrease. Unless provided otherwise in an Attachment or Transaction Document, IBM may increase recurring charges, labor rates, and minimums for Services provided under this Agreement, by giving Customer three months' written notice. An increase applies on the first day of the invoice or charging period on or after the effective date IBM specifies in the notice. IBM may increase one-time charges without notice. Upon reasonable notice, IBM may verify the usage data and other information affecting the calculation of charges under this Agreement. Such verification will be conducted in a manner that minimizes disruption to Customer's business and may be conducted on Customer’s premises, during Customer’s normal business hours. Customer agrees to i) provide records, system tools outputs, and other electronic or hard copy system information reasonably necessary for such verification, and ii) promptly pay any additional, valid charges and other liabilities determined as a result of such verification.
Appears in 2 contracts
Sources: Ibm Agreement for Services Excluding Maintenance, Ibm Agreement for Services Excluding Maintenance
Changes to Charges. From time to time, IBM may change its charges. Customer receives the benefit of a decrease in charges for amounts that become due on or after the effective date of the decrease. Unless provided otherwise in an Attachment or Transaction Document, IBM may increase recurring charges, labor labour rates, and minimums for Services provided under this Agreement, by giving Customer three months' written notice. An increase applies on the first day of the invoice or charging period on or after the effective date IBM specifies in the notice. IBM may increase one-time charges without notice. Upon reasonable notice, IBM may verify the usage data and other information affecting the calculation of charges under this Agreement. Such verification will be conducted in a manner that minimizes minimises disruption to Customer's business and may be conducted on Customer’s premises, during Customer’s normal business hours. Customer agrees to i) provide records, system tools outputs, and other electronic or hard copy system information reasonably necessary for such verification, and ii) promptly pay any additional, valid charges and other liabilities determined as a result of such verification.
Appears in 1 contract
Sources: Services Agreement