Changes to your contract. 15.1 Subject to the provisions of this contract, we reserve the right to change your contract at any time. 15.2 We will notify you if any changes are made to your contract and make a copy available to you on our website or via your Account Area. If you don’t have access to the internet and would like a copy in the post, please let us know. 15.3 If we make changes to this contract that are disadvantageous to you, we will give you 30 days’ notice to let you know about the changes. If you do not agree with the changes, you can switch to another supplier or start a new plan with us without paying a termination fee. 15.4 Please note that our Price Plans are calculated upon our assumption that you will have Smart Metering Equipment at your premises. If you do not have such equipment we may move your supply from the tariffs in your Price Plan to our other tariffs, which may be more expensive. As our Price Plans are worked out on the basis that you will have a Smart Metering System, such a move will not constitute 15.5 The principal terms of your contract and your Price Plan with us are based on you having Smart Metering Equipment at your premises. If you do not already have Smart Metering Equipment, we will install Smart Metering Equipment for you. If you do not have Smart Metering Equipment and you refuse to let us install Smart Metering Equipment for you, we reserve the right to transfer your supply to our other tariffs and such a change will not constitute a change of the terms of your contract. 15.6 None of these constitutes a disadvantageous change under section 15.3 above: 15.6.1 Changing your payment method (for example, from Flexi-Saver direct debit to standard direct debit). 15.6.2 Increasing additional charges under section 10. 15.6.3 Moving you automatically onto a variable contract in accordance with this contract. 15.6.4 Changing or withdrawing any benefits in accordance with this contract 15.6.5 Increasing the VAT you pay. 15.6.6 Making changes to the contract if we are required by ▇▇▇▇▇’s rules to make them. 15.6.7 If you ask us, we can add another person to your contract so that they can administer your account on your behalf. We can’t make that person financially responsible for your supply unless they agree to it and they tell us themselves; in which case this contract is automatically amended to make them a party to it from the date they agreed to become a party.
Appears in 1 contract
Sources: Terms and Conditions
Changes to your contract. 15.1 Subject 12.1 When your fixed term period comes to an end, your contract will continue under a fixed price period. We will tell you at least 60 days before the provisions end of this contractyour fixed term period what charges will apply to your supply of energy during that fixed price period.
12.2 If one or more of the circumstances specified in clause 12.3 occur, we reserve the right to change may end your fixed term period for any or all of your site(s), in which case, your contract will continue for the affected site(s) under a fixed price period and we will tell you what charges will apply to your supply of energy during the fixed price period.
12.3 The specified circumstances for the purposes of clause 12.2 are:
(a) if you do not have a smart meter at a site and we (or you, if clause 4.12 applies) are unable to install one within 3 months of the date on which we become the responsible supplier for that site;
(b) if you do not have a smart meter at a site and we reasonably believe you have no intention or ability to let us install one (or to install one yourself, if clause 4.12 applies) or if your behaviour has otherwise been obstructive or unreasonable in respect of installing one;
(c) if, in our reasonable opinion, a smart meter at any site is not working properly, such that we are unable to manage your energy supply remotely in accordance with clause 5.3 and will not be able to do so; and/or
(d) if you otherwise cease to have a smart meter at a site.
12.4 Your charges for the supply of energy may change between each fixed price period, but we will tell you at least 30 days in advance if this is the case.
12.5 Your charges are calculated on the basis of information provided to us about your site(s), including historical and expected energy consumption at each site. If such information proves to be inaccurate or changes, we may adjust the charges to reflect the inaccuracy or change.
12.6 Your charges reflect both commodity costs and non-commodity costs. Your commodity costs are fixed for the duration of the fixed term period and each fixed price period, but we may adjust your charges to reflect changes in the non-commodity costs at any time. We will give you as much notice as we can of any such change, but we may not be able to do so if we have not been given advance notice of the change.
15.2 We will notify you if any changes are made 12.7 If clause 12.6 does not apply, we may still increase your charges on not less than 30 days’ notice if, due to circumstances beyond our reasonable control, the cost of supplying energy under your contract and make a copy available to you on our website or via your Account Areaexceeds the charges. If we do so, you don’t have access may end your contract by giving notice to the internet and would like a copy us in the post, please let us knowaccordance with clause 13.1.
15.3 If we 12.8 We may make changes to this contract that are disadvantageous these terms and conditions (but not the charges or the duration of the fixed term period) at any time on not less than 30 days’ notice. If such change is required to youreflect a change in any laws or industry codes, or the direction of any relevant regulatory authority, we will may not be able to give you 30 days’ notice to let you know about the changes. If you do not agree with the changesnotice, you can switch to another supplier or start a new plan with us without paying a termination fee.
15.4 Please note that our Price Plans are calculated upon our assumption that you will have Smart Metering Equipment at your premises. If you do not have such equipment we may move your supply from the tariffs in your Price Plan to our other tariffs, which may be more expensive. As our Price Plans are worked out on the basis that you will have a Smart Metering System, such a move will not constitute
15.5 The principal terms of your contract and your Price Plan with us are based on you having Smart Metering Equipment at your premises. If you do not already have Smart Metering Equipment, but we will install Smart Metering Equipment for you. If give you do not have Smart Metering Equipment and you refuse to let us install Smart Metering Equipment for you, we reserve the right to transfer your supply to our other tariffs and such a change will not constitute a change of the terms of your contract.
15.6 None of these constitutes a disadvantageous change under section 15.3 above:
15.6.1 Changing your payment method (for example, from Flexi-Saver direct debit to standard direct debit).
15.6.2 Increasing additional charges under section 10.
15.6.3 Moving you automatically onto a variable contract in accordance with this contract.
15.6.4 Changing or withdrawing any benefits in accordance with this contract
15.6.5 Increasing the VAT you pay.
15.6.6 Making changes to the contract if we are required by ▇▇▇▇▇’s rules to make them.
15.6.7 If you ask us, as much notice as we can add another person to your contract so that they can administer your account on your behalf. We can’t make that person financially responsible for your supply unless they agree to it and they tell us themselves; in which case this contract is automatically amended to make them a party to it from the date they agreed to become a partyof such change.
Appears in 1 contract
Sources: Supply Agreement