Common use of Chronic Failure Clause in Contracts

Chronic Failure. If the communication service to any service site is less than 90% of uptime (as calculated above) for any 3 consecutive months, which level of service, after notice from Customer remains less than 90% of uptime for an additional 30 days (the cure period), then Customer may terminate the Services to such affected service site on 30 days’ written notice to RigNet. This remedy must be exercised by Customer within 60 days of the end of the month that triggers this termination right, and if not exercised within such 60-day time period, will be deemed waived. SERVICE OUTAGE REPORTING ISSUES SHOULD BE REPORTED BY EMAIL: ▇▇▇▇▇▇▇▇▇▇▇▇@▇▇▇.▇▇▇ Or visit ▇▇▇▇://▇▇▇.▇▇▇.▇▇▇/customer-care/ for the most up to date local support phone numbers. This Acceptable Use Policy (“Policy”) specifies the actions prohibited by RigNet, Inc. (“RigNet”) to users of RigNet’s various services, software and products, including the RigNet Internet Protocol Network (“Network”) and RigNet- provided equipment, whether by purchase, lease or otherwise (“Equipment”). RigNet reserves the right to modify the Policy at any time, effective when distributing the modified Policy to its customers.

Appears in 2 contracts

Sources: Managed Communications Services Agreement, Managed Communications Services Agreement