Common use of Client Service Clause in Contracts

Client Service. The parties acknowledge that the long-term survival and commercial viability of QBuild Cleaning Services is dependent on the satisfaction of clients and their continued need for its services. This will be achieved only through QBuild’s commitment to continuous improvement by monitoring and reviewing current procedures. QBuild’s Client Service Survey determines the level of client satisfaction associated with cleaning services and products, and assists in developing business improvement strategies. The parties recognise that all cleaning staff, as a service provider, have a direct relationship to client satisfaction results and as such, are central in ensuring the clients’ needs are met.