Common use of Clients Communications Clause in Contracts

Clients Communications. 13.1 The Company may, in certain circumstances, accept instructions, by telephone, provided that the Company is satisfied, at its full discretion, of the caller’s/Client’s identity and the Company is further also satisfied with the clarity of instructions. In case of an order received by the Company in any means other than through the Trading Platforms, the order will be transmitted by the Company to the Trading Platform and processed as if it was received through the Trading Platform. 13.2 The Company reserves the right, at its discretion, to confirm in any manner the instruction and/or orders and/ or communications sent through the telephone. The Client fully accepts the risk of misinterpretation and/or mistakes in the instructions and/or orders sent through the telephone, regardless of how they have been caused, including without limitation technical failures. 13.3 The Client and the Company acknowledge and agree that any and all conversations may be recorded with or without a warning and the Company may store the recordings of the conversations for a period in its discretion, and may use the recordings in relation to any dispute between the Client and the Company. 13.4 The Client acknowledges and agrees that the Company's employees and/or any of its representatives, reserve the right to make use of pseudonym names for privacy and security purposes.

Appears in 1 contract

Sources: Terms & Conditions

Clients Communications. 13.1 The Company may, in certain circumstances, accept instructions, by telephone, provided that the Company is satisfied, at its full discretion, of the caller’s/Client’s identity and the Company is further also satisfied with the clarity of instructions. In case of an order received by the Company in any means other than through the Trading Platforms, the order will be transmitted by the Company to the Trading Platform and processed as if it was received through the Trading Platform. 13.2 The Company reserves the right, at its discretion, to confirm in any manner the instruction and/or orders and/ or communications sent through the telephone. The Client fully accepts the risk of misinterpretation and/or mistakes in the instructions and/or orders sent through the telephone, regardless of how they have been caused, including without limitation technical failures. 13.3 The Client and the Company acknowledge and agree that any and all conversations may be recorded with or without a warning and the Company may store the recordings of the conversations for a period in its discretion, and may use the recordings in relation to any dispute between the Client and the Company. 13.4 The Client acknowledges and agrees that the Company's employees and/or any of its representatives, reserve the right to make use of pseudonym names for privacy and security purposes.

Appears in 1 contract

Sources: Terms & Conditions