Common use of Cloud Backup Clause in Contracts

Cloud Backup. 9.1 Guarantees that the Service shall have 99.5% Availability. 9.2 If the Availability falls below 99.5% in any month, The Company will credit the Customer with one day of free service for each hour when the Service is not available, subject to the maximum of the standard monthly Service Charge for that Service 9.3 The Company shall not be obliged to pay compensation in accordance with Paragraph 12.2 where the Customer has been attacked by a third party or has not correctly configured the equipment to connect to the backup service.

Cloud Backup. 9.1 Guarantees that the Service shall have 99.5% Availability. 9.2 If the Availability falls below 99.5% in any month, The Company will credit the Customer with one day of free service for each hour when the Service is not available, subject to the maximum of the standard monthly Service Charge for that Service 9.3 The Company shall not be obliged to pay compensation in accordance with Paragraph 12.2 where the Customer client has been attacked by a third party or has not correctly configured the equipment to connect to the backup service.