Common use of Collaborative partnership Clause in Contracts

Collaborative partnership. We provide a 24/7 helpdesk which develops customer maintenance skills. Alstom guarantees the price of spares and controls costs. ▇▇, ▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇ 93482 Saint-Ouen-sur-Seine Cedex - France Phone: +▇▇ ▇ ▇▇ ▇▇ ▇▇ ▇▇ You are effectively transferring financial risks to Alstom. We minimise service disruption and secure asset availability for optimal performance This contract takes in charge the full material management of your asset. You can create a scalable solution by choosing customised services: • Supply spares, repaired and overhauled equipment over the period • Supply chain & warehouse management: - Storage, logistics and stock control - Delivery and collection to depot - Ensure sufficient stock and float levels • Manage capital spares and tools • Component repair and overhaul Alstom transfers technical knowledge to your teams through a series of solutions: • Technical documentation management • On-site assistance for daily maintenance • Driver & maintainer training • Material management • Engineering support/design authority • Fault-finding, failure investigation support • Reliability Availability Maintainability Safety analysis (RAMS) • Obsolescence monitoring and alerts Our dedicated support team strives to continually improve your satisfaction and the availability of your fleet by offering: • 24/7 helpdesk • Fleet management • Obsolescence management & configuration control • Performance improvement, minimise long term risk (reliability, availability) ▇▇, ▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇ 93482 Saint-Ouen-sur-Seine Cedex - France Phone: +▇▇ ▇ ▇▇ ▇▇ ▇▇ ▇▇ • Customer Portal: unique access to a wide range of e-services Passenger Rail Agency of South Africa started a rail modernization program in 2012. PRASA awarded one of the biggest railway contracts in history to Gibela Rail Consortium (61% Alstom): the supply of 600 trains of 6 cars each to be delivered over 10 years, starting in 2016.