Collection Schedule. 9.1. The Company shall establish collection routes and schedules. It shall be the customer’s responsibility to place Solid Waste, Recyclable Materials and Yard Waste at the appropriate location for collection in the appropriate container before the approved starting hour. BOTH the City and the residential customers shall be notified at least seven days before any route changes. The Company will furnish the City a map indicating pick-up days for all roads in the Franchise Area. 9.2. The Company shall provide regularly scheduled service for residential customers on a regular weekday, Monday through Friday. 9.3. Residential pickup shall be made between the hours of 6 a.m. and 6 p.m. If the Company or the City receives complaints about the 6 a.m. collection starting time that cannot be resolved by the best efforts of the Company and the City, the Company shall shift to a 7 a.m. starting time. 9.4. Hours and days of pickup for collection from industrial or commercial outlets shall be in the Company’s discretion, as long as appropriate sanitary conditions are maintained and disruption to adjacent residential areas is minimized. 9.5. When the Company changes the pickup date for its service area, or a portion of its service area, all customers in the affected area must be notified of the change by mail, personal contact, or by a notice being affixed to their solid waste can in advance of the implementation of the new pickup schedule. 9.6. For regularly scheduled service, when pickup is missed due to the Company’s observance of a holiday, the Company will provide service on an alternate day at no additional charge to the customer. A list of the holidays observed by the Company is shown below: New Year’s Day Thanksgiving Day Christmas Day There is no pickup on these three holidays and all regularly scheduled pickups will be one day late for the balance of the week.
Appears in 1 contract
Sources: Franchise Agreement
Collection Schedule.
9.1. The Company shall establish collection routes and schedules. It shall be the customer’s responsibility to place Solid Waste, Recyclable Materials and Yard Waste at the appropriate location for collection in the appropriate container before the approved starting hour. BOTH the City and the residential customers shall be notified at least seven days before any route changes. The Company will furnish the City a map indicating pick-up days for all roads in the Franchise Area.
9.2. The Company shall provide regularly scheduled service for residential customers on a regular weekday, Monday through Friday.
9.3. Residential pickup shall be made between the hours of 6 a.m. and 6 p.m. If the Company or the City receives complaints about the 6 a.m. collection starting time that cannot be resolved by the best efforts of the Company and the City, the Company shall shift to a 7 a.m. starting time.
9.4. Hours and days of pickup for collection from industrial or commercial outlets shall be in the Company’s discretion, as long as appropriate sanitary conditions are maintained and disruption to adjacent residential areas is minimized.
9.5. When the Company changes the pickup date for its service area, or a portion of its service area, all customers in the affected area must be notified of the change by mail, personal contact, or by a notice being affixed to their solid waste can in advance of the implementation of the new pickup schedule.
9.6. For regularly scheduled service, when pickup is missed due to the Company’s observance of a holiday, the Company will provide service on an alternate day at no additional charge to the customer. A list of the holidays observed by the Company is shown below: New Year’s Day Thanksgiving Day Christmas Day There is no pickup on these three holidays and all regularly scheduled pickups will be one day late for the balance of the week.
Appears in 1 contract
Sources: Franchise Agreement