Common use of Comments and Complaints Clause in Contracts

Comments and Complaints. If the group volunteers wish to provide comments or feedback in relation to the terms and operation of this agreement, they may do so by submitting such comments in writing to the chair of the board. If the group considers that the MND Association or the board have not fulfilled their commitments under the terms of this agreement, the planning group may submit a formal complaint in writing to the board, after having first sought an informal resolution through the director of engagement. If the board considers that the complaint is justified, it will seek to rectify the matter as soon as possible. If the board does not consider the complaint to be justified, they will appoint an independent committee to consider the complaint and to report back to the board and to the planning group.

Comments and Complaints. If the group volunteers wish to provide comments or feedback in relation to the terms and operation of this agreement, they may do so by submitting such comments in writing to the chair Chair of the boardBoard. If the group considers that the MND Association or the board Board have not fulfilled their commitments under the terms of this agreement, the planning group may submit a formal complaint in writing to the boardBoard, after having first sought an informal resolution through the director Director of engagementEngagement. If the board considers that the complaint is justified, it will seek to rectify the matter as soon as possible. If the board Board does not consider the complaint to be justified, they will appoint an independent committee to consider the complaint and to report back to the board Board and to the planning group.