Common use of Communication Channels Clause in Contracts

Communication Channels. Several communication channels within the MASS Consortium are available to the Student to seek advice, to point out any problem or to express concerns or complaints about any aspect of the program, namely: • through the MASS Student Representatives, who in turn can contact the relevant authorities, according to the nature of the issue; • through the local Member of the Teaching Committee at the Consortium University where the Student is spending a study period; • through the MASS Project Office either via email or in person; • during periodic meetings like Winter and Summer Schools; • through on-line anonymous surveys at the end of each semester; • by contacting directly the Consortium Coordinator.