Communication Protocol. The Employer and the Union will respond to email requests, such as general questions, items for approval, and professional questions within 48 hours of receipt. All communications shall be professional and respectful. In the event either party is not able to respond to an email request within 48 hours, it will acknowledge receipt of the email request and advise that it will respond as soon as practical.
Appears in 3 contracts
Sources: Collective Bargaining Agreement, Collective Bargaining Agreement, Collective Bargaining Agreement