Communication Protocol. Prior to the admission of any Resident to Hospice, Hospice and Facility shall work together to develop a written communication protocol governing how they will communicate all information needed for the Resident’s care (such as physician orders, and medication information), including how such communication will be documented to ensure that the needs of Residents are addressed and met 24 hours a day. The communication protocol shall include, among other things, a procedure that clearly outlines the chain of communication between the parties in the event a crises or emergency develops, a change of condition occurs, and/or changes to the Hospice plan of care are indicated, and it must also address how hospice physician orders will be communicated to Facility staff. Such protocol shall be distributed to all Hospice and Facility staff involved in the Resident’s care.
Appears in 2 contracts
Sources: Hospice Services Agreement, Hospice Services Agreement