Common use of Communication Standards Clause in Contracts

Communication Standards. ‌ All written material provided to Members or potential Members, including all Marketing materials, plan booklets, descriptions and information, instructional materials, policies and procedures disclosures, notices and handbooks must meet requirements specified under 42 C.F.R. § 438.10 and meet the following requirements: 1. Documents are comprehensive yet written to meet a ▇▇▇▇▇▇-▇▇▇▇▇▇▇, or other DOM- approved standard, with a total readability level that does not exceed the sixth (6th) grade level of reading comprehension. Materials must set forth the ▇▇▇▇▇▇-▇▇▇▇▇▇▇, or other approved standard, score and certify compliance with this standard. (These requirements shall not apply to language that is mandated by Federal or State laws, regulations or agencies.) 2. Documents are available in the prevalent non-English languages in the State of Mississippi, which is defined as five percent (5%) of Contractor’s enrolled Members who speak a common, non-English language, in compliance with DOM’s Limited English Proficiency Policy. 3. Documents are available in alternative formats and in an appropriate manner that takes into consideration the special needs of those who, for example, are visually limited in accordance with 42 C.F.R. § 438.10(d)(1)(ii). All Enrollment, Disenrollment and educational documents and materials made available to Members by Contractor must be submitted to DOM for review and approval thirty

Communication Standards. ‌ All written material provided to Members or potential Members, including all Marketing materials, plan booklets, descriptions and information, instructional materials, policies and procedures disclosures, notices and handbooks must meet requirements specified under 42 C.F.R. § 438.10 and meet the following requirements: 1. Documents are comprehensive yet written to meet a ▇▇▇▇▇▇-▇▇▇▇▇▇▇, or other DOM- approved standard, with a total readability level that does not exceed the sixth (6th) grade level of reading comprehension. Materials must set forth the ▇▇▇▇▇▇-▇▇▇▇▇▇▇, or other approved standard, score and certify compliance with this standard. (These requirements shall not apply to language that is mandated by Federal or State laws, regulations or agencies.) 2. Documents are available in the prevalent non-English languages in the State of Mississippi, which is defined as five percent (5%) of Contractor’s enrolled Members who speak a common, non-English language, in compliance with DOM’s Limited English Proficiency Policy. 3. Documents are available in alternative formats and in an appropriate manner that takes into consideration the special needs of those who, for example, are visually limited in accordance with 42 C.F.R. § 438.10(d)(1)(ii). All Enrollment, Disenrollment and educational documents and materials made available to Members by Contractor must be submitted to DOM for review and approval thirty