Common use of Communications with Customers Clause in Contracts

Communications with Customers. Correspondent shall provide written notice to existing Customers within (30) thirty days of the effective date of this Agreement, and to new Customers within (30) thirty days of execution of the relevant customer agreement, describing the respective obligations of the parties under this Agreement and any other customer-related responsibilities of the parties in accordance with NYSE Rule 382 and NASD Rule 3230. The notifications shall be in substantially the form of Exhibit A annexed hereto; provided, however, that Ridge may, in its sole and exclusive discretion, provide the notifications on behalf of Correspondent. Correspondent shall be responsible for the payment of all costs incurred in connection with the preparation and mailing of the notifications. Ridge and Correspondent each agrees to forward promptly to the other party a copy of any written inquiry, complaint or other correspondence received from a Customer that relates to services provided or obligations assumed under this Agreement by the other party. Ridge and Correspondent each agrees to forward promptly to the other party’s DEA a copy of any written complaint received from a Customer that relates to services provided or obligations assumed under this Agreement by the other party. Correspondent agrees to forward promptly to Ridge a copy of all of Correspondent’s filings pursuant to NYSE Rule 351. Correspondent shall also provide Ridge with such additional information as Ridge may reasonably request, including, without limitation, a copy of any written inquiry, complaint or other correspondence from any Customer of Correspondent, whether or not such written inquiry, complaint or other correspondence was disclosed by Correspondent in its filings pursuant to NYSE Rule 351.

Communications with Customers. Correspondent shall provide written notice to existing Customers within (30) thirty days of the effective date of this Agreement, and to new Customers within (30) thirty days of execution of the relevant customer agreement, describing the respective obligations obliga­tions of the parties under this Agreement and any other customer-related responsibilities respon­sibilities of the parties in accordance with NYSE Rule 382 and NASD Rule 3230. The notifications shall be in substantially the form of Exhibit A annexed hereto; provided, however, that Ridge may, in its sole and exclusive discretion, provide the notifications on behalf of Correspondent. Correspondent shall be responsible for the payment of all costs incurred in connection connec­tion with the preparation and mailing of the notifications. Ridge and Correspondent each agrees to forward promptly to the other party a copy of any written inquiry, complaint or other correspondence received from a Customer or other material written correspondence that relates to services provided or obligations assumed under this Agreement by the other party. Ridge and Correspondent each agrees to forward promptly to the other party’s DEA a copy of any written complaint received from a Customer that relates to services provided or obligations assumed under this Agreement by the other party. Correspondent agrees to forward promptly to Ridge a copy of all of Correspondent’s filings pursuant to NYSE Rule 351. Correspondent shall also provide Ridge with such additional information as Ridge may reasonably request, including, without limitation, a copy of any written inquiry, complaint or other correspondence from any Customer of Correspondent, whether or not such written inquiry, complaint or other correspondence was disclosed by Correspondent in its filings pursuant to NYSE Rule 351.

Communications with Customers. Correspondent shall provide written notice to existing Customers within (30) thirty days of the effective date of this Agreement, and to new Customers within (30) thirty days of execution of the relevant customer agreement, describing the respective obligations obliga­tions of the parties under this Agreement and any other customer-related responsibilities respon­sibilities of the parties in accordance with NYSE Rule 382 and NASD Rule 3230. The notifications shall be in substantially the form of Exhibit A annexed hereto; provided, however, that Ridge may, in its sole and exclusive discretion, provide the notifications on behalf of Correspondent. Correspondent shall be responsible for the payment of all costs incurred in connection connec­tion with the preparation and mailing of the notifications. Ridge and Correspondent each agrees to forward promptly to the other party a copy of any written inquiry, complaint or other correspondence received from a Customer or other material written correspondence that relates to services provided or obligations assumed under this Agreement by the other party. Ridge and Correspondent each agrees to forward promptly to the other party’s DEA a copy of any written complaint received from a Customer that relates to services provided or obligations assumed under this Agreement by the other party. Correspondent agrees to forward promptly to Ridge a copy of all of Correspondent’s filings pursuant to NYSE Rule 351. Correspondent shall also provide Ridge with such additional information as Ridge may reasonably request, including, without limitation, a copy of any written inquiry, complaint or other correspondence from any Customer of Correspondent, whether or not such written inquiry, complaint or other correspondence was disclosed by Correspondent in its filings pursuant to NYSE Rule 351.