Common use of Complaints and concerns Clause in Contracts

Complaints and concerns. 20.1 Customer satisfaction is a priority at Bridgewater Bank. If you have a concern or complaint about your GIC or any other service we provide, please let us know. For information on our complaint resolution process, see our complaint resolution brochure, We Want to Hear from You, by visiting our website or by contacting us as set out at Section 21.0 below. You may also contact the Financial Consumer Agency of Canada in writing at ▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇, ▇▇▇ ▇▇▇▇▇, ▇▇▇▇▇▇, ▇▇▇▇▇▇▇, ▇▇▇ ▇▇▇ or through its website at ▇▇▇.▇▇▇▇▇▇.▇▇/▇▇/▇▇▇▇▇▇▇▇▇-▇▇▇▇▇▇▇▇- agency.html.

Appears in 2 contracts

Sources: Guaranteed Investment Certificate Terms and Conditions, Guaranteed Investment Certificate (Gic) Agreement

Complaints and concerns. 20.1 14.1 Customer satisfaction is a priority at Bridgewater Bank. If you have a concern or complaint about your GIC Product or any other service we provide, please let us know. For information on our complaint resolution process, see our complaint resolution brochure, We Want to Hear from You, by visiting our website or by contacting us as via one of the methods set out at in Section 21.0 below15.0. You may also contact the Financial Consumer Agency of Canada in writing at ▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇, ▇▇▇ ▇▇▇▇▇, ▇▇▇▇▇▇, ▇▇▇▇▇▇▇, ▇▇▇ ▇▇▇ or through its website at ▇▇▇.▇▇▇▇▇▇.▇▇/▇▇/▇▇▇▇▇▇▇▇▇-▇▇▇▇▇▇▇▇- agency.html-▇▇▇▇▇▇.▇▇▇▇.

Appears in 1 contract

Sources: Smart Esavings Account Agreement and Guaranteed Investment Certificate (Gic) Terms and Conditions

Complaints and concerns. 20.1 14.1 Customer satisfaction is a priority at Bridgewater Bank. If you have a concern or complaint about your GIC Product or any other service we provide, please let us know. For information on our complaint resolution process, see our complaint resolution brochure, We Want to Hear from You, by visiting our website or by contacting us as via one of the methods set out at in Section 21.0 below15.0. You may also contact the Financial Consumer Agency of Canada in writing at ▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇, ▇▇▇ ▇▇▇▇▇, ▇▇▇▇▇▇, ▇▇▇▇▇▇▇, ▇▇▇ ▇▇▇ or through its website at ▇▇▇.▇▇▇▇▇▇.▇▇/▇▇/▇▇▇▇▇▇▇▇▇-▇▇▇▇▇▇▇▇- agency.html.

Appears in 1 contract

Sources: Smart Esavings Account Agreement and Guaranteed Investment Certificate (Gic) Terms and Conditions