Common use of Complaints and Dispute Resolution Clause in Contracts

Complaints and Dispute Resolution. 20.1 Complaints by Individuals about the provision of Services will follow the process outlined in the Complaints Resolution Protocol available on CLBC’s website at ▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇ under Policies & Publications. 20.2 Disputes between the SP and CLBC under this Agreement will follow the process outlined in the Dispute Resolution Protocol – Schedule F. In case of disputes concerning termination, termination under Section (18) can proceed and is not conditional on the completion of the process outlined in the Dispute Resolution Protocol – Schedule F.

Complaints and Dispute Resolution. 20.1 Complaints by Individuals about the provision of Services will follow the process outlined in the Complaints Resolution Protocol available on CLBC’s website at ▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇ under Policies & Publications. 20.2 Disputes between the SP and CLBC under this Agreement will follow the process outlined in the Dispute Resolution Protocol – Schedule F. In case of disputes concerning termination, termination under Section (18) 18 can proceed and is not conditional on the completion of the process outlined in the Dispute Resolution Protocol – Schedule F.