Complaints and Dispute Resolution. If you have a query, complaint or dispute, you can contact us on: By Post: Locked Bag ▇▇▇▇, ▇▇▇▇▇▇▇▇▇▇, ▇▇▇ ▇▇▇▇ Phone: ▇▇▇▇ ▇▇▇ ▇▇▇ Interpreter: 131 450 – For help using an interpreter visit TIS NRS: 133 677 – For help using this service visit NRS Email: ▇▇▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇.▇▇ We will handle a complaint in accordance with our standard complaints and dispute resolution procedures, which can be found on our website or Evergy’s website, or provided to you on request. We will inform you of the outcome of our review of your complaint. If you are not satisfied with our response to the complaint, you may refer the complaint or dispute to the energy ombudsman (including for free independent information and advice), where the ombudsman has jurisdiction.
Appears in 4 contracts
Sources: Electricity Supply Agreement, Electricity Supply Agreement, Electricity Supply Agreement