Common use of COMPLAINTS AND GRIEVANCE PROCEDURE Clause in Contracts

COMPLAINTS AND GRIEVANCE PROCEDURE. Should any dispute arise between the Employer and a nurse, or between the Employer and the Association, as to the interpretation, application, administration or alleged violation of any of the provisions of this Agreement, an ▇▇▇▇▇▇▇ effort shall be made to settle such differences within ten (10) days of the occurrence. The nurse shall first discuss the complaint informally with the Director of Care at the first opportunity prior to proceeding to Step If further action to be taken, then within ten (10) days of the discussion, the nurse, who may request the assistance of her nurse representative, shall submit the written grievance to the Administrator. A meeting will be held between the parties within ten (10) days. The Administrator shall give a written decision within ten (10) days of the meeting. Should the Administrator fail to render her decision or failing settlement of any grievance under the foregoing procedure, including any questions as to whether a matter arbitrable, the grievance may be referred to arbitration by either party. If no written notice of intent to submit the matter for arbitration is received within ten (10) days after the decision under Step No. received, the grievance shall be deemed to have been settled or abandoned. Time limits fixed in the grievance and arbitration procedures may be extended only by the written, consent of the parties. Should a grievance not be submitted within the various time limits specified this Agreement, unless mutually extended, the Employer or the Association will not be obligated to consider it, and the same shall expire and shall not be further considered, nor the subject of a further grievance. Saturday, Sunday and designated paid holidays shall not be counted in the time within which any action is to be taken or completed under the grievance procedure. In all steps of this grievance procedure an aggrieved nurse, she so desires may be accompanied by or represented by her nurse representative. At Step of the grievance procedure a representative of the Ontario Association may be present at the request of In cases of suspension or discharge, a nurse will be advised of her right to a union representative, prior to any meeting.

COMPLAINTS AND GRIEVANCE PROCEDURE. Should any dispute arise between All complaints and grievances shall be taken up in the Employer and following manner: Step An employee having a nurse, question or between complaint shall refer it to his immediate Supervisor within five working days of the Employer and the Association, as actual occurrence leading to the interpretationquestion or complaint. The Supervisor shall reply to the employee, applicationgiving the answer to the complaint or question within five working days from the date of submission. If further action is then to be taken, administration then within five working days after the decision is given in Step the employee, who may request the assistance of his or alleged violation of any of the provisions of this Agreement, an her ▇▇▇▇▇▇▇ effort shall be made to settle such differences within ten (10) days of the occurrence. The nurse shall first discuss the complaint informally with the Director of Care at the first opportunity prior to proceeding to Step If further action to be taken, then within ten (10) days of the discussion, the nurse, who may request the assistance of her nurse representative, shall submit the written grievance in writing to the Administrator. The grievance shall state the nature of the grievance and the remedy sought. A meeting will then be held between the parties within ten (10) daysAdministrator or his designated representative and the employee. It is understood that at such a meeting the Administrator or his designated representative may have such counsel and assistance as he may desire and that the employee may have his ▇▇▇▇▇▇▇ and that the business agent of the Union or an International Representative of the Union may also be present at the request of either the employee or the Employer. The decision of the Administrator or his designated representative shall give a written decision be given in writing within ten (10) five working days of following the meeting. Should the Administrator fail to render her his decision as required in Step or failing settlement of any grievance under the foregoing procedureprocedure arising from the interpretation, application, administration, or alleged violation of this agreement, including any questions question as to whether a matter arbitrable, is the grievance may be referred to arbitration by either partythe Employer or the Union. If no written notice of intent to submit the matter request for arbitration Arbitration is received within ten (10) five working days after the decision under Step No. receivedis given or within ten working days following the meeting under Step of the grievance procedure, the grievance shall be deemed to have been settled or abandoned. Time limits fixed in the grievance and arbitration procedures may be extended only by the written, consent of the parties. Should a grievance not be submitted within the various time limits specified this Agreement, unless mutually extended, the Employer or the Association will not be obligated to consider it, abandoned and the same shall expire and grievance shall not be further considered, nor the subject matter of a further grievance. Saturday, Sunday Any of the time allowances in this agreement relating to the processing of complaints and designated paid holidays shall not grievances may be counted extended by mutual agreement of the parties in writing. In determining the time within which any action is to be taken or completed under the grievance procedure. In all steps terms of this grievance procedure an aggrieved nurseagreement, such time limits shall be exclusive of Saturdays, Sundays, and paid holidays. An employee subject to disciplinary action which is to be recorded in the employee’s personnel file, shall have the right if she so desires may be accompanied by or represented by her nurse representative. At Step requests, to the presence of the grievance procedure Union ▇▇▇▇▇▇▇ or Union committee member, or if either of the above are not available, a member representative of the Ontario Association may be present at employee’s choice who is working on the request of In cases of suspension or discharge, a nurse will be advised of her right to a union representative, prior to any meetingcurrent shift.

COMPLAINTS AND GRIEVANCE PROCEDURE. Should any dispute arise between All complaints and grievances shall be taken up in the Employer and following manner: Step An employee having a nurse, question or between complaint shall refer it to his immediate Supervisor within five working days of the Employer and the Association, as actual occurrence leading to the interpretationquestion or complaint. The Supervisor shall reply to the employee, applicationgiving the answer to the complaint or question within five working days from the date of submission. If further action is then to be taken, administration then within five working days after the decision is given in Step the employee, who may request the assistance of his or alleged violation of any of the provisions of this Agreement, an her ▇▇▇▇▇▇▇ effort shall be made to settle such differences within ten (10) days of the occurrence. The nurse shall first discuss the complaint informally with the Director of Care at the first opportunity prior to proceeding to Step If further action to be taken, then within ten (10) days of the discussion, the nurse, who may request the assistance of her nurse representative, shall submit the written grievance in writing to the Administrator. The grievance shall state the nature of the grievance and the remedy sought. A meeting will then be held between the parties within ten (10) daysAdministrator or his designated representative and the employee, It is understood that at such a meeting the Administrator or his designated representative may have such counsel and assistance as he may desire and that the employee may have his ▇▇▇▇▇▇▇ and that the business agent of the Union or an International Representative of the Union may also be present at the request of either the employee or the Employer. The decision of the Administrator or his designated representative shall give a written decision be given in writing within ten (10) five working days of following the meeting. Should the Administrator fail to render her his decision as required in Step or failing settlement of any grievance under the foregoing procedureprocedure arising from the interpretation, application, administration, or alleged violation of this agreement, including any questions question as to whether a matter arbitrable, is the grievance may be referred to arbitration by either partythe Employer or the Union. If no written notice of intent to submit the matter request for arbitration ▇▇▇▇▇▇▇▇▇▇▇ is received within ten (10) five working days after the decision under Step No. receivedis given or within ten working days following the meeting under Step of the grievance procedure, the grievance shall be deemed to have been settled or abandoned. Time limits fixed in the grievance and arbitration procedures may be extended only by the written, consent of the parties. Should a grievance not be submitted within the various time limits specified this Agreement, unless mutually extended, the Employer or the Association will not be obligated to consider it, abandoned and the same shall expire and grievance shall not be further considered, nor the subject matter of a further grievance. Saturday, Sunday Any of the time allowances in this agreement relating to the processing of complaints and designated paid holidays shall not grievances may be counted extended by mutual agreement of the parties in writing. In determining the time within which any action is to be taken or completed under the grievance procedure. In all steps terms of this grievance procedure an aggrieved nurseagreement, such time limits shall be exclusive of Saturdays, Sundays, and paid holidays. An employee subject to disciplinary action which is to be recorded in the employee’s personnel file, shall have the right if she so desires may be accompanied by or represented by her nurse representative. At Step requests, to the presence of the grievance procedure Union ▇▇▇▇▇▇▇ or Union committee member, or if either of the above are not available, a member representative of the Ontario Association may be present at employee’s choice who is working on the request of In cases of suspension or discharge, a nurse will be advised of her right to a union representative, prior to any meetingcurrent shift.