COMPLIANCE WITH SERVICE LEVELS. In the 12 months ending on the date of this Agreement, there has been no material and persistent failure by a Group Company or any other person to meet or comply with the service levels relating to: (a) the IT Systems material to the operation of any Group Company; or (b) any IT Services provided to a Group Company.
Appears in 2 contracts
Sources: Share Sale and Purchase Agreement, Share Sale and Purchase Agreement (21Vianet Group, Inc.)