COMPUTER SYSTEM REQUIREMENTS. (a) The Contractor must establish and maintain a computer system compatible with the Department's system, and execute an electronic communication agreement provided by the Department. The system must be able to exchange data using a mutually agreed-upon transfer method. Suitable software products for data exchange can include but are not limited to a version of Connect Direct that is supported by Sterling Commerce, FTP, or other products to be determined by the Department. All costs associated with the data exchange software shall be borne by the Contractor. (b) The Contractor shall pay for a line connection for communication between the Contractor and the Department that shall be established by the Department. A 56KB or faster dedicated telecommunication line(s) will be necessary to interface directly with the State. All costs associated with interfacing with the Department shall be borne by the Contractor. The connection method will be a Frame Relay connection between the Contractor's production location and the Illinois Central Management Services HOST system utilizing TCP/IP. The Contractor must provide access and space for the installation of a Cisco Router and modem for the Frame Relay connection. The Contractor shall be responsible for providing the connection from the Frame Relay router to the Contractor's system. The Department shall place the order for this communication link with Illinois Central Management Services for the Contractor. The Contractor shall be responsible for providing the Department with all required information for the placement of the Frame Relay order with Illinois Central Management Services. There may be up to a sixty (60) day processing period between placement of the order and installation. (c) The Contractor must provide staff with proficient knowledge in telecommunications to ensure communication connectivity is established and maintained. In addition, the Contractor shall be responsible for the installation of any firewall devices required for the data communication link. The Contractor shall be responsible for performing Network 38 Address Translation ("NAT") to facilitate connectivity and security protecting the Contractor's network. (d) The Contractor shall work with the Department to implement changes in technology as they become available to the Department. Any costs associated with the Contractor's side of processing, connectivity and/or changes to the manner in which the Contractor processes data for the Department shall be borne solely by the Contractor. The Contractor will work with the Department to resolve any issues related to these changes.
Appears in 2 contracts
Sources: Contract for Furnishing Health Services (Wellcare Health Plans, Inc.), Contract for Furnishing Health Services (Amerigroup Corp)