Common use of Conclusion and Next Steps Clause in Contracts

Conclusion and Next Steps. Checkpoints: Designate checkpoints to ensure the correction of the incident. Re-assessment of Incident: Describe the steps required to re-assess the incident once it has been corrected and re-tested. If the re-test is unsuccessful, include how this open incident will be handled. If the incident cannot be corrected, describe how it will be dealt with. Include any timeframes, if appropriate.

Appears in 2 contracts

Sources: Support Service Agreement, Service Level Agreement