Common use of Conditions relating to Phonebanking Service Clause in Contracts

Conditions relating to Phonebanking Service. a) Upon application by the Customer, the Bank may at its absolute discretion provide the Phonebanking Service and related Security Code to the Customer. b) The Bank will issue the Customer with a confidential Security Code for Phonebanking Services. The Customer should not, under any circumstances whatsoever, disclose their Security Code to any other person or bank employee. The Customer’s verbal/ touch- tone Instruction(s) identified by the correct Account Number and Security Code will be deemed to be proper. Accordingly, the Bank will be entitled to rely on any such Instructions and will be deemed to have acted in good faith in response to any such Instruction(s). c) The Customer confirms the understanding that the Customer can only obtain their Account(s) Balance; obtain details of the previous five transactions over their Account(s), make request for a Statement to be sent by mail/fax and to make a request for a cheque book. No ▇▇▇▇ payment, Debit/Credit Card or Funds Transfer transactions can be made by using the Security Code for Phonebanking Services. d) The Customer acknowledges that the Account Balance given to the Customer through the use of Phonebanking Services shall not for any purpose whatsoever be taken as a conclusive Statement with the Bank. e) Where an Account is opened with the Bank by more than one person, any one person will be entitled to give any such verbal/ touch-tone Instruction(s) and the Bank will be entitled to rely upon any such Instruction(s). Phonebanking Services are not available to or in respect of any Account, which requires the joint signatures of two or more persons for any Instruction or action. f) The Bank will use reasonable endeavours to process applications received by the Bank before the specified cut-off time notified by the receiving branches or centre from time to time. Personal Account Application received after such cut-off time will be processed on the next working day. For this purpose all holidays and Fridays and Saturdays are non-working days.