Conduct of Audit. Subject to clause J2.8, in conducting any Audit our Auditors: (a) may access Health Information about any Service User; (b) may observe the provision of the Services; (c) may survey and/or interview Service Users, their families or their associates, in relation to the provision of Services under this Agreement in respect of the particular Service User, or any Staff; (d) may make copies of any part of the Records or information for the purposes of the Audit, except to the extent restrained by law; (e) must ensure that all Audit activities meet professional, legal and contractual requirements; (f) must advise Providers that they are entitled to have a person present during an on- site visit; (g) must prepare Audit reports in a timely manner detailing the facts found during an audit; and (h) must establish follow-up processes appropriate to each particular Audit situation.
Appears in 2 contracts
Sources: Community Pharmacy Services Agreement, Community Pharmacy Services Agreement