CONFIGURATION ASSISTANCE Clause Samples

The Configuration Assistance clause outlines the obligation of one party, typically the supplier or service provider, to help the other party set up, customize, or optimize a product, system, or service. This assistance may include providing technical support, guidance on initial setup, or training to ensure the product functions as intended within the customer's environment. By including this clause, the agreement ensures that the customer receives necessary support to effectively implement and use the product, reducing the risk of operational issues and misunderstandings during the configuration phase.
CONFIGURATION ASSISTANCE. Many of MCCi’s packages list remote configuration assistance for up to a certain number of days. This is based on total days, not business days. MCCi will schedule travel in consecutive days for most engagements unless otherwise stated or agreed upon.
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CONFIGURATION ASSISTANCE submit requests for configuration of the TargetX Product by a TargetX specialist. Project will be scoped, and then a timeline of completion will be delivered. May have up to three open configuration requests at any given time.
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Related to CONFIGURATION ASSISTANCE

  • Transition Assistance If this Contract is not renewed at the end of this term, if the Contract is otherwise terminated before project completion, or if particular work on a project is terminated for any reason, Contractor shall provide transition assistance for a reasonable, mutually agreed period of time after the expiration or termination of this Contract or particular work under this Contract. The purpose of this assistance is to allow for the expired or terminated portion of the services to continue without interruption or adverse effect, and to facilitate the orderly transfer of such services to State or its designees. The parties agree that such transition assistance is governed by the terms and conditions of this Contract, except for those terms or conditions that do not reasonably apply to such transition assistance. State shall pay Contractor for any resources utilized in performing such transition assistance at the most current Contract rates. If State terminates a project or this Contract for cause, then State may offset the cost of paying Contractor for the additional resources Contractor utilized in providing transition assistance with any damages State may have sustained as a result of Contractor’s breach.