Connection and Disconnection. The following Service Levels shall apply to connection of a Gateway, assuming any due Charges are paid: Connection of a High Volume Gateway, a Low Volume Gateway, a Virtual High Volume Gateway or a Virtual Low Volume Gateway 60 Working Days after notification Disconnection of a User - blocking Usage 60 minutes Disconnection of a User - full disconnection 1 Working Day
Appears in 2 contracts
Sources: Agreement for the Provision of a Data Transfer Service, Agreement for the Provision of a Data Transfer Service
Connection and Disconnection. The following Service Levels shall apply to connection of a Gateway, assuming any due Charges are paid: Connection of a High Volume Gateway, a Low Volume Gateway, a Virtual High Volume Gateway or a Virtual Low Volume Gateway 60 Working Days after notification Disconnection of a User - blocking Usage 60 minutes Disconnection of a User - full disconnection 1 Working DayDay In setting the level of any Charges the Service Controller shall have reference to the following principles:
Appears in 1 contract
Sources: Agreement for the Provision of a Data Transfer Service