Connectivity Failure. A “Connectivity Failure” shall be deemed to have occurred on a particular day if (A) CoreSite Services fails to use commercially reasonably efforts to ensure that all of CoreSite Service’s critical pathways and Main Distribution Frame equipment in the Data Center are properly operating, and (B) as a result of such failure, either (i) a redundant cross connection licensed by Customer from CoreSite Services in the applicable Individual Space is unavailable and interrupted on both the primary and redundant connections (simultaneously) for more than twenty-six (26) cumulative seconds within a calendar month after CoreSite Services receives notice of any such failure, or (ii) any Any2 Exchange connection licensed by Customer from CoreSite Services in the applicable Individual Space is unavailable and interrupted for more than twenty-six (26) cumulative seconds within a calendar month after Core Site Services receives notice of any such failure.
Appears in 2 contracts
Sources: Master License and Service Agreement (Five9, Inc.), Master License and Service Agreement (Five9, Inc.)