Contacting Support Sample Clauses

The 'Contacting Support' clause defines the procedures and methods by which users can reach out to a company's customer service or technical support team. It typically outlines the available communication channels, such as email, phone, or online chat, and may specify hours of operation or expected response times. This clause ensures that users know how to obtain assistance when issues arise, thereby facilitating prompt resolution of problems and enhancing user satisfaction.
Contacting Support. Up to four individuals are defined by Client as the TouchPoint Support admin contacts. These individuals are required to attend training on the TouchPoint system and are the subject matter experts at their church on the TouchPoint system. The designated Support contacts are consulted by other staff and volunteers of the church regarding questions and the church’s use of the TouchPoint system. Only the designated Support contacts who have been properly trained on the system can initiate support requests and communicate with the TouchPoint Support team. TouchPoint will refer requests submitted by someone that is not a designated Support contact back to a designated Support contact to answer the request or escalate request to TouchPoint Support. Support requests are initiated through either the TouchPoint application’s “Contact Support” feature in the Help tools or by sending a detailed email to ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.
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Contacting Support. An Internal Technical Representative can submit a Case by telephone, email or online using the iManage Support Website. Support contact information may be found on the iManage Support Website. There is no limit or cap on the number of Cases that may be opened by Customer.
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Contacting Support. In addition to the above method, any User may contact Jupitice Support for assistance for initiating Dispute Mediation.
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Contacting Support. Beginning on the effective date of a customer’s agreement for Cloud Services, that customer may contact SAP’s support organization as the primary point of contact for support services. For contacting SAP’s support organization, the current preferred contact channel for SAP Enterprise Support, cloud editions is the SAP Support Portal at ▇▇▇▇▇://▇▇▇▇▇▇▇.▇▇▇.▇▇▇, unless otherwise set forth in the table below. SAP Concur SAP Ariba SAP Fieldglass SAP Digital Interconnect ▇▇▇▇▇://▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ ▇▇▇▇▇://▇▇▇▇▇▇▇.▇▇▇▇▇.▇▇▇ ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇▇▇▇.▇▇▇/customer-support or embedded in the application help menu ▇▇▇▇▇://▇▇▇▇▇▇▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇/support (integrated scenarios use SAP Support Portal) SAP Business ByDesign SAP Cloud for Customer SAP Learning Hub Embedded in the applicable SAP Cloud Service: • For end-users: The “Help Center”, accessible from every screen, • For Key Users: The “Application & User Management Work Center”. Customers that have an assigned Support Expert may contact them directly for solution expertise support.
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Contacting Support. In order to expedite the transfer of error messages and other incident-related information, ▇▇▇▇▇▇▇▇ strongly encourages the use of email support. Customers can receive support by sending an email to ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ or by calling US toll free (+▇) ▇▇▇.▇▇▇.▇▇▇▇ or (+▇) ▇▇▇.▇▇▇.▇▇▇▇ outside the US.
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Contacting Support. The LiveTiles Software Support Team can be contacted via ▇▇▇▇▇://▇▇▇▇▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ The support request will be assigned a support ticket (number) that will be used in the communication regarding the support request.
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Related to Contacting Support

  • Marketing Support Planet Payment will provide such marketing support as Acquirer may reasonably require in connection with marketing the Acquirer Program to Merchants, including but not limited to: (a) The participation of Planet Payment personnel at meetings (if available) or conference calls with Merchants; (b) Assistance in the creation of collateral materials; (c) Assistance in the drafting of contractual agreements and addenda for Acquirers; (d) Assistance in training Merchants in the use of Planet Payment’s systems and reports, which will be made available to them under the Acquirer Program and the operation of the Acquirer Program, including but not limited to use of Planet Payment’s MWEB on-line reporting system and providing suitable training materials.

  • Engineering Support When requested by CLEC, CBT shall provide timely engineering support. CLEC shall pay CBT for the use of its engineering services at charges previously agreed to by CLEC.

  • Telephone Support The Fund Designated Persons may contact State Street’s HORIZONR Help Desk and Fund Assistance Center between the hours of 8 a.m. and 6 p.m. (Eastern time) on all business days for the purpose of obtaining answers to questions about the use of the System, or to report apparent problems with the System. From time to time, the Fund shall provide to State Street a list of persons who shall be permitted to contact State Street for assistance (such persons being referred to as the “Fund Designated Persons”).

  • Technical Support Services 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

  • Technical Support State Street will provide technical support to assist the Fund in using the System and the Data Access Services. The total amount of technical support provided by State Street shall not exceed 10 resource days per year. State Street shall provide such additional technical support as is expressly set forth in the fee schedule in effect from time to time between the parties (the “Fee Schedule”). Technical support, including during installation and testing, is subject to the fees and other terms set forth in the Fee Schedule.