Continuity of Operations Plan. Insurer shall have a continuity of operations plan (COOP) or disaster recovery and business continuation plan, along with corresponding policies and procedures, that: a. Include alternate locations for the provision of key services to Enrollees and Providers such as: i. Member Services ii. Claims processing
Appears in 6 contracts
Sources: Contract for Dental Services and Coverage, Contract for Dental Services and Coverage, Contract for Dental Services and Coverage
Continuity of Operations Plan. Insurer shall have a continuity of operations plan (COOP) ), or disaster recovery and business continuation plan, along with corresponding policies and procedures, that:
a. Include alternate locations for the provision of key services to Enrollees and Providers such as:
i. Member Servicesservices
ii. Claims processing
Appears in 3 contracts
Sources: Medical Services Agreement, Medical Services Agreement, Medical Services Agreement