Contractor Evaluation and Performance Criteria Clause Samples

The Contractor Evaluation and Performance Criteria clause establishes the standards and methods by which a contractor’s work will be assessed throughout the duration of a project. It typically outlines specific benchmarks, quality measures, and reporting requirements that the contractor must meet, such as timely completion of tasks, adherence to safety protocols, or achievement of certain quality levels. By clearly defining how performance will be measured and evaluated, this clause ensures accountability and provides a basis for addressing underperformance or rewarding exemplary work.
Contractor Evaluation and Performance Criteria. The City shall evaluate the performance of the Contractor annually to ensure compliance with the conditions of the Contract. The Contractor shall fulfill its obligations in all material respects, including the performance of services required to successfully manage the STAP. Contractor acknowledges that its performance will be measured by the achievement of the Performance Criteria listed below. 1. Contractor submits progress reports to City in the format/s and timelines requested by City. 2. Contractor identifies issues affecting the Roll Out Schedule. 3. Contractor conducts effective public outreach that supports implementation and on-going program initiatives. Contractor implemented STAP Revitalization Program in accordance with Exhibit A, Section 3. Contractor implemented STAP Public Art Program in accordance with Exhibit A, Section 10.5. Contractor performs site work in accordance with Exhibit A, Section 8. Design / Manufacture Contractor developed and adjusts the Kit-of-Parts in accordance with Exhibit A, Section 4. Contractor manufactures Program Elements in accordance with Exhibit A, Section 5. 1. Contractor adheres to capital budgets with no cost overruns. 2. Contractor pays for Capital Costs on time. 3. Products and services received from Contractor are of the quality and quantities specified in the Kit-of-Parts, purchase orders, invoices, and/or receipts. Contractor makes payments to City and provides corresponding reports in accordance with Article 10.4 of the Contract. 1. Contractor provides an annual reconciliation and, if applicable, a true-up payment. Program Operations Digital Displays are operated according to the parameters set forth in Exhibit A, Section 6. Content Management System is operated according to Exhibit A, Section 7. Contractor conducts sales and advertising in accordance with Exhibit A, Sections 10 and 11. Contractor conducts any data collection in accordance with Exhibit A, Section 13. 1. Contractor reports all maintenance activities into StreetsLA’s Asset Management System in real time. 2. Contractor responds to maintenance issues according to set timelines. 3. Contractor has not been assessed any Liquidated Damages. Annual Reporting The Contractor prepares and submits an Annual Report in accordance with Article 4.7 of the Contract.

Related to Contractor Evaluation and Performance Criteria

  • Continuity of Service and Performance Unless otherwise agreed in writing, the Parties shall continue to provide service and honor all other commitments under this Agreement during the course of a Dispute with respect to all matters not subject to such Dispute.

  • CONTRACTOR PERFORMANCE AUDIT The Contractor shall allow the Authorized User to assess Contractor’s performance by providing any materials requested in the Authorized User Agreement (e.g., page load times, response times, uptime, and fail over time). The Authorized User may perform this Contractor performance audit with a third party at its discretion, at the Authorized User’s expense. The Contractor shall perform an independent audit of its Data Centers, at least annually, at Contractor expense. The Contractor will provide a data owner facing audit report upon request by the Authorized User. The Contractor shall identify any confidential, trade secret, or proprietary information in accordance with Appendix B, Section 9(a), Confidential/Trade Secret Materials.

  • Quarterly Contractor Performance Reporting Customers shall complete a Contractor Performance Survey (Exhibit I) for each Contractor on a Quarterly basis. Customers will electronically submit the completed Contractor Performance Survey(s) to the Department Contract Manager no later than the due date indicated in Contract Exhibit D, Section 17, Additional Special Contract Conditions. The completed Contractor Performance Survey(s) will be used by the Department as a performance-reporting tool to measure the performance of Contractors. The Department reserves the right to modify the Contractor Performance Survey document and introduce additional performance-reporting tools as they are developed, including online tools (e.g. tools within MyFloridaMarketPlace or on the Department's website).

  • OUTCOME IF GRANTEE CANNOT COMPLETE REQUIRED PERFORMANCE Unless otherwise specified in this Statement of Work, if Grantee cannot complete or otherwise comply with a requirement included in this Statement of Work, HHSC, at its sole discretion, may impose remedies or sanctions outlined under Contract Attachment D, Local Mental Health Authority Special Conditions, Section 7.09 (Remedies and Sanctions). CONTRACT NO. HHS001324500038

  • SYSTEM PERFORMANCE REQUIREMENTS Certain functions of the Platform are subject to the service level agreement described in the Agreement. The following additional terms apply to Electronic Communication Services (as defined below). Such terms control in the event of a conflict with the terms of the Agreement. 1. These terms apply only to NCR Voyix’s provision of electronic communication services, such as NCR Voyix Pulse Real Time Text Paging, certain NCR Voyix online ordering functionalities and NCR Voyix Consumer Marketing (collectively, “Communication Services”). The Communication Services may enable you to send communications to your patrons, end-users or other recipients (collectively, “Recipients”), including e-mails, text messages or other electronic messages (collectively, “Communications”). Communications may be routed through wireless or mobile carriers, internet service providers or other communication service providers (each, a “CSP”). 2. You are entirely responsible for your use of the Communication Services, including, but not limited to: (a) proper account setup and configuration settings; (b) obtaining consents or opt-ins from Recipients to receive Communications; (c) compliance with requests to opt-out or unsubscribe from Communications; (d) providing all required disclosures; and (e) use of valid phone numbers, e-mail addresses or other communications identifiers as appropriate for the particular type of Communication. You are responsible for compliance with (i) all laws, rules, regulations and ordinances (including, without limitation, the Telephone Consumer Protection Act, the Federal Trade Commission Act, and the CAN-SPAM Act) and (ii) all industry standards and CSP requirements and policies (including, without limitation, all “S.H.A.F.T” rules and similar standards), in each case, as applicable to your use of the Communication Services or the conduct of your business (collectively, “Applicable Legal Requirements”). You will not use the Communication Services in violation of Applicable Legal Requirements or to engage in any illegal or unethical activity. You are solely responsible for the content and accuracy of your Communications and any products or services offered for sale therein. You will not send any misleading, inaccurate, threatening, libelous, obscene, harassing, or offensive Communication. If NCR Voyix provides images or other materials as part of the Communication Services, you may only use them for your permitted use of the Communication Services. Further, you may not use any third-party or purchased e-mail list(s) in connection with the Communication Services. NCR Voyix may immediately suspend or terminate your use of the Communication Services if you breach any obligation under this Section. You agree to immediately report any violation of this Section to NCR Voyix and provide cooperation, as requested by NCR Voyix, to investigate and/or remedy that violation. You are responsible for any and all charges (including, but not limited to, fees associated with text or email messaging) imposed by your CSP. Message and data rates may apply. Such charges include those from your mobile carrier or other CSP. 3. Communications may not be encrypted, so you should use appropriate care when determining the content of any Communications. Delivery and receipt of Communications may be delayed or impacted by technical or other issues with CSPs or other third parties or due to other reasons outside of NCR Voyix’s control. NCR Voyix will not be liable for any losses or damages arising from the disclosure of any Communication to any third party or the non-delivery, delayed delivery, misdirected delivery or mishandling of, or inaccurate content in, any Communication sent via the Communication Services. 4. You will indemnify, defend and hold harmless NCR Voyix and its affiliates, suppliers, agents and representatives against any and all claims, losses, costs, fines, fees, liabilities or obligations arising from: (a) your use of the Communication Services or the conduct of your business; or (b) your violation of Applicable Legal Requirements. The indemnified parties hereunder are intended third-party beneficiaries of this Section.