Contractor Website. 7.3.9.1. Contractor shall develop and maintain a customized and comprehensive website that follows modern principles of optimizing user experience on mobile and personal computer platforms and is navigable by individuals who have low literacy, disabilities, or require language assistance. Contractor shall ensure that the website provides online access to general customer service information that includes, but is not limited to: 7.3.9.1.1. Contractor’s contact information. 7.3.9.1.2. Member rights and handbooks.
Appears in 2 contracts
Sources: Contract Modification, Contract Modification
Contractor Website. 7.3.9.13.4.9.1. Contractor shall develop and maintain a customized and comprehensive website that follows modern principles of optimizing user experience on mobile and personal computer platforms and is navigable by individuals Members who have low literacy, disabilities, literacy or disabilities or require language assistance. Contractor shall ensure that the website provides online access to general customer service information that includesinformation, including but is not limited to, the following:
7.3.9.1.13.4.9.1.1. Contractor’s contact information.
7.3.9.1.23.4.9.1.2. Member rights and handbooks.
Appears in 1 contract
Sources: Intergovernmental Agreement