Coordination and Management. ▇▇▇ agrees to coordinate and manage the obtaining and completion of all appraisal requests directly from Client, on a national basis, on behalf of Client. NAS Training and Support. NAS will provide Client with a bilingual help manual and telephone support between 8am to 8pm Eastern Standard Time, Monday to Friday and 12pm to 4pm on Saturday’s excluding statutory holidays in relation to outstanding appraisal requests, general appraisal process questions and any additional problems and/or issues. NAS will also provide notification and training for any future enhancements of the System.
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Sources: Online Agreement, Online Agreement