Correspondence and statements. 7.1 We will send you paper statements of your payment transactions in the English language, showing any transactions on your account during the period at the frequency you have chosen,. If you do not wish to receive monthly statements, you can ask us to provide statements quarterly, six monthly or annually when opening the account. If you change your mind about how often you wish to receive your statement , you can tell us at any time. We will also make transactional information available through internet/mobile banking or in branch. 7.2 You must examine these statements and tell us as soon as possible if something appears to be wrong so that we can resolve the matter quickly and properly. 7.3 You may request additional statements from us at any time, but we reserve the right to make a reasonable charge to supply them. 7.4 You must notify us in person at our branch immediately if you change your name or address. You should ensure that the arrangements for receiving mail at your address are safe. 7.5 We may use messages on or with your statements to tell you about changes to this agreement or to other agreements or services you have with us. 7.6 We will communicate with you in English and where necessary in Chinese. Section C β Banking Services
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Sources: General Terms and Conditions for Personal Accounts, General Terms and Conditions
Correspondence and statements. 7.1 We will send you paper statements of your payment transactions in the English language, showing any transactions on your account during the period at the frequency you have chosen,. If you do not wish to receive monthly statements, you can ask us to provide statements quarterly, six monthly or annually when opening the account. If you change your mind about how often you wish to receive your statement , you can tell us at any time. We will also make transactional information available through internet/mobile banking or in branch.
7.2 You must examine these statements and tell us as soon as possible if something appears to be wrong so that we can resolve the matter quickly and properly.
7.3 You may request additional statements from us at any time, but we reserve the right to make a reasonable charge to supply them.
7.4 You must notify us in person at our branch immediately if you change your name or address. You should ensure that the arrangements for receiving mail at your address are safe.
7.5 We may use messages on or with your statements to tell you about changes to this agreement or to other agreements or services you have with us.
7.6 We will communicate with you in English and where necessary in Chinese. Section C β Banking Services.
Appears in 1 contract
Sources: General Terms and Conditions