Covered Machines. In addition to the other provisions of this Attachment A, the following provisions shall apply to * Covered Machines. In addition to the Maintenance Services provided generally by Supplier for Covered Machines, Supplier shall also do the following with respect to * Covered Machines: (a) Supplier shall dispatch a CSR if On-site Break/Fix Services are required as determined by Suppliers network operations center; (b) Upon arrival at the applicable Covered Location and before beginning work, the Supplier CSR will call the Gap Help Desk to identify arrival at Covered Location. The Supplier CSR will call and work with Supplier’s network operations center; (c) Supplier shall re-load network configuration information as required, on-site. __________________________ *Certain information on this page has been omitted and filed separately with the Commission. Confidential treatment has been requested with respect to the omitted portions. Exhibit A.3.a – European Stores Maintenance Services SOW Gap Confidential and Proprietary Information
Appears in 2 contracts
Sources: Master Services Agreement (Gap Inc), Master Services Agreement (Gap Inc)