Common use of Credit amounts Clause in Contracts

Credit amounts. 9.1. The following credit amounts shall apply to breaches of service levels for the VirtualPNI service. 9.2. Availability (per calendar month): The provisions of the Master SLA shall apply. 9.3. Performance (per day): Breach of performance level for a time period of up to 4 hours: 3% credit Breach of performance level for a time period of more than 4 hours: 6% credit 9.4. Credit percentages are in relation to the monthly recurring fee payable to DE-CIX for use of the VirtualPNI service.

Credit amounts. 9.110.1. The following credit amounts shall apply to breaches of service levels for the VirtualPNI service. 9.210.2. Availability (per calendar month): The provisions of the Master SLA shall apply. 9.310.3. Performance (per day): Breach of performance level for a time period of up to 4 hours: 3% credit Breach of performance level for a time period of more than 4 hours: 6% credit 9.410.4. Credit percentages are in relation to the monthly recurring fee payable to DE-CIX for use of the VirtualPNI service.