Common use of Credit amounts Clause in Contracts

Credit amounts. 9.1 The following credit amounts shall apply to breaches of service levels for the CUG Service. 9.2 Availability (per calendar month): Breach of availability service level, per calendar month: 99.99% > A ≥ 99% 10 99% > A ≥ 95% 50 A < 95% 80 9.3 Performance (per day): Breach of performance level for a time period of up to 4 hours: 5% credit Breach of performance level for a time period of more than 4 hours: 15% credit 9.4 Credit percentages are in relation to the monthly recurring fee payable to DE-CIX for use of the CUG Service.