Common use of Credit Requests Clause in Contracts

Credit Requests. In order to receive a credit under this SLA, Retailer must request the credit in writing as instructed by NewStore, no later than ten days following the event giving rise to the credit. A credit request must include a description of the Performance Promise failure, including the dates and time intervals of the failure. NewStore may request additional information in its evaluation of the credit request and may deny the request where there is insufficient evidence of a performance failure. Subject to NewStore’s verification, NewStore will apply the appropriate credit to the Fees payable in a future invoice issued to Retailer and in any event no later than ninety days after Retailer’s initial notice.