Credit Requests. If Client believes the SL Commitment has not been met in a Service Period, in order to receive a Service Credit Client must send a request via email ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇ no later than sixty (60) days after the end of the applicable Service Period. The email must include dates, times and descriptions of each instance of Downtime, and any supporting calculations. All properly submitted credit requests will be verified against zingFit’s logs and system records.
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