Common use of Credits and Returns Clause in Contracts

Credits and Returns. Except as otherwise limited by Section 3 above, defective product credits and returns apply only to product less than one year from the invoice date. Buyer must provide Seller with the original invoice number for all credit and return requests. Seller will issue a Return Request number for each Buyer request for credit. Defective product returns may require the Buyer to ship the product, at Seller’s expense, back to Seller for analysis. Seller will investigate the situation and either approve or deny the credit request. Full credit will be issued for all approved requests. Non-defective product credits and returns apply only to product less than six (6) months from the invoice date, that are in their original packaging, and in the same condition as when sold. Buyer must provide Seller with the original invoice number for all credit and return requests. Seller will issue a Return Request number for each Buyer request for credit. Non-defective product will be shipped back to Seller at the Buyer’s expense. Seller will investigate the situation and either approve or deny the credit request. For approved requests, a credit will be issued for the invoice amount minus a 25% restock fee and minus any freight charges that were originally paid by Seller. The Return Request number must be clearly marked on all documentation and product shipped back to Seller.

Appears in 1 contract

Sources: Standard Terms and Conditions

Credits and Returns. Except as otherwise limited by Section 3 above, defective product credits and returns apply only to product less than one year from the invoice date. Buyer must provide Seller with the original invoice number for all credit and return requests. Seller will issue a Return Request number for each Buyer request for credit. Defective product returns may require the Buyer to ship the product, at Seller’s expense, back to Seller for analysis. Seller will investigate the situation and either approve or deny the credit request. Full credit will be issued for all approved requests. Non-defective product credits and returns apply only to product less than six (6) months from the invoice date, that are in their original packaging, and in the same condition as when sold. Buyer must provide Seller with the original invoice number for all credit and return requests. Seller will issue a Return Request number for each Buyer request for credit. Non-defective product will be shipped back to Seller at the Buyer’s expense. Seller will investigate the situation and either approve or deny the credit request. For approved requests, a credit will be issued for the invoice amount minus a 25% restock fee and minus any freight charges that were originally paid by Seller. The Return Request number must be clearly marked on all documentation and product shipped back to Seller.

Appears in 1 contract

Sources: Standard Terms and Conditions