Cross-Functional Services Transition. Service Provider will work with the MSI to perform cross functional Transformation. Key actions that will be performed by the Service Provider include: Coordinate all project plans and project tracking with the MSI. When available, use MSI tool for project tracking and reporting Establish and test data feeds to MSI provided tools such as Chargeback and SLA reporting. Identify ITSM staff training requirements by position and complete prior to Commencement using MSI provided training Coordinate with MSI to complete wall to wall inventory Establish and coordinate Disaster Recovery scheduling and testing with MSI
Appears in 2 contracts
Sources: Data Center Services Service Component Provider Master Services Agreement, Master Service Agreement