Customer Proprietary Network Information. (CPNI) The Contractor shall not use or share CPNI for any activity other than as permitted by applicable law or with the approval of the Customer. Any disclosure of CPNI to other parties (such as affiliates, vendors and agents) shall only occur if it is necessary to conduct a legitimate business activity related to the services provided by the Contractor to the Customer except in instances where the Contractor is required by law to disclose CPNI, such as through subpoenas or other request by law enforcement officials, or if the intended use is permitted by FCC Rules or approved by the Customer. The Contractor shall provide the Customer reasonable, written notification to the Customer prior to the disclosure of CPNI, except where expressly authorized by the Customer or where such disclosure of CPNI is permitted by applicable law. Such notification shall indicate the reason for the CPNI disclosure. The Contractor must authenticate a Customer prior to disclosing information by means of Customer- initiated telephone contact or requested access to any of the Contractor’s CPNI containing portals, websites or databases. The Contractor must obtain from all of its Customers (new and existing) that procure services offered under this Contract, a signed agreement to share their CPNI and any other account and usage information with the CALNET Program, Cal OES, or appropriate designated PSE needed to comply with the requirements specified in this Agreement. Within thirty (30) days of contract execution, the Contractor shall present a template of the agreement for approval by the State.
Appears in 3 contracts
Sources: Statewide Technology Procurement Agreement, Statewide Technology Procurement Agreement, Statewide Technology Procurement Agreement