Common use of Customer References Clause in Contracts

Customer References. Provide three separate, verifiable references for which the Respondent has provided services similar to those requested in Section Four of this ITN. Respondents may not use Florida Housing, any confidential clients, nor any subcontractors as a reference. The same client may not be listed for more than one reference. If the Respondent is made up of a team of entities who have not worked together before as a Contractor, references must be included for all entities. Include the company name, street address, contact name, and phone numbers for these references. Florida Housing will attempt to call each of the three references to complete the questionnaire below. References should be available for contact between 9:00 a.m. and 5:00 p.m., Eastern Time. Florida Housing will attempt to call each reference three times. In the event that the contact person cannot be reached following three attempts, the Respondent will receive a score of zero for that reference evaluation. Florida Housing will not attempt to correct any of the supplied contact information. Final scores for this section will be averaged and rounded to the nearest whole number. The following questions will be asked:

Appears in 2 contracts

Sources: Contract for a Needs Assessment for Homeless/Special Needs Households, Contract Number 159 2020