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Common use of Customer Satisfaction and Benchmarking Clause in Contracts

Customer Satisfaction and Benchmarking.

Appears in 6 contracts

Sources: Master Services Agreement (Michaels Stores Inc), Master Services Agreement (InfrastruX Group, Inc.), Master Services Agreement (Chordiant Software Inc)

Related Clauses

  • Customer Satisfaction
  • Quarterly Contractor Performance Reporting
  • Customer Service Standards
  • PRODUCTIVITY
  • SYSTEM PERFORMANCE REQUIREMENTS

Sub-Clauses

  • Benchmarking Process
  • Benchmarking Overview
  • Disputes
  • Customer Satisfaction Surveys
  • Benchmark Results, Review and Adjustments
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