Customer Service Complaints Sample Clauses

Customer Service Complaints. It is Our intention to give You the best possible service but if You do have questions or concerns about this insurance or the handling of a claim You should in the first instance contact the Managing Director of the Administrator.

Customer Service Complaints. A. We are committed to providing you with quality customer service and support. Please contact us if you have a comment or a complaint. Please submit your complaints within 60 days of incident so that they may be resolved accordingly. Any complaints submitted after 60 days of incident will be recorded but will not guarantee a proper resolution. For customer service issues, please email ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇

Customer Service Complaints. It is Our intention to give You the best possible service but if You do have questions or concerns about this insurance or the handling of a claim You should follow the Complaints Procedure below:

Customer Service Complaints. 245. The Division Manager or Assistant Manager or designee will review customer service complaints and related video and determine which ones warrant further investigation. If the customer service complaint lacks merit, the Division Manager or Assistant Manager shall not conduct any further investigation. Customer service complaints involving prohibited discrimination or access rights shall not be subject to the provisions of this section.

Customer Service Complaints. In the event Licensor receives over ten (10) legitimate, in Licensor's sole discretion, customer service complaints in any form (i.e., telephone, written, oral, etc.) regarding Licensee's business or activities conducted at or from the Licensed Premises, on a per location basis, during any fiscal year, Licensee will reimburse Licensor as additional License Fees, within fifteen (15) days of demand by Licensor, the amount of Fifty Dollars ($50.00) per complaint for administrative services, which shall be in addition to and not in lieu of any other rights or remedies Licensor may have under this License or applicable law.

Customer Service Complaints. All Customer service complaints received by the Franchisee or Contract Manage and reported to the Franchisee shall be promptly resolved pursuant to applicable terms of this Agreement. Customer service Complaints shall not include Customer informational request or Recycling Container requests. Customer service complaints may include, but are not limited to, the following: 1. Co-mingling Solid Waste with Yard Trash 2. Throwing of Garbage Receptacles 3. Failure to collect Solid Waste on schedule 4. Failure to replace Garbage Receptacles or Commercial Containers to the point of collection. 14.1.1. In the event Customer service complaints received from Residential Solid Waste Collection Service customers exceed any of the following percentage(s) of the Customers in the Franchise Area served by the Franchisee as determined on the first day of each calendar year:

Customer Service Complaints. All customer service complaints shall initially be directed to Contractor, who shall immediately produce an electronic work order outlining each complaint received. The work order will contain: (i) Identification Number (ii) Date and time of call (iii) Customer name, address, phone number and City utility account number

Customer Service Complaints. It is the intention to give You the best possible service but if You do have any questions or concerns about this insurance or the handling of a claim You should follow the Complaints Procedure below: FOR COMPLAINTS REGARDING THE SALE OF YOUR POLICY Please contact the Administrator who arranged the Insurance on Your behalf: ALAIB Limited T/A ALA Insurance Brokers, ▇▇▇▇ ▇, ▇▇▇▇ ▇▇▇▇ ▇▇▇▇▇▇▇▇▇, ▇▇▇▇▇▇▇▇▇, ▇▇▇▇▇▇, ▇▇▇▇ 6QX. Telephone: ▇▇▇▇▇ ▇▇▇▇▇▇. If Your complaint about the sale of Your policy cannot be resolved by the end of the next working day, the Administrator will pass it to: Customer Relations Department UK General Insurance Limited Cast House Old Mill Business Park Gibraltar Island Road Leeds LS10 1RJ Tel: ▇▇▇▇ ▇▇▇ ▇▇▇▇ Email: ▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇.▇▇.▇▇ FOR COMPLAINTS REGARDING A CLAIM ON YOUR POLICY Please contact the Claims Administrator: Mechanical Breakdown & General Insurance Services Limited, ▇▇/▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇, ▇▇▇▇▇▇ Street, North ▇▇▇▇▇▇▇, Tyne & Wear, NE30 1AR. Telephone ▇▇▇▇ ▇▇▇ ▇▇▇▇. In all correspondence please state that Your insurance is provided by UK General Insurance Limited and quote scheme reference 05297A. If Your complaint about Your claim cannot be resolved by the end of the next working day, the Claims Administrator will pass it to: Customer Relations Department UK General Insurance Limited Cast House Old Mill Business Park Gibraltar Island Road Leeds LS10 1RJ Tel: ▇▇▇▇ ▇▇▇ ▇▇▇▇ Email: ▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇.▇▇.▇▇ If it is not possible to reach an agreement, you have the right to make an appeal to the Financial Ombudsman Service. This also applies if you are insured in a business capacity and have an annual turnover of less than €2million and fewer than ten staff. You may contact the Financial Ombudsman Service at: The Financial Ombudsman Service, South Quay Plaza, ▇▇▇ ▇▇▇▇▇ ▇▇▇▇, Docklands, London, E14 9SR. The above complaints procedure is in addition to your statutory rights as a consumer. For further information about your statutory rights contact your local authority Trading Standards Service or Citizens Advice Bureau.

Customer Service Complaints. It is our intention to give you the best possible service but if you do have any questions or concerns about this insurance or the handling of a claim you should follow the complaints procedure below. Please ensure your policy number is quoted in all correspondence to assist a quick and efficient response. Complaints should be addressed to: MIS Claims Beechwood House, ▇▇ ▇▇▇▇▇▇ ▇▇▇▇, ▇▇▇▇▇▇▇▇▇, ▇▇▇▇▇▇▇, BT16 2AA. Tel: ▇▇▇ ▇▇▇▇ ▇▇▇▇ Email: ▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇.▇▇▇ OR Customer Relations Department UK General Insurance Limited Cast House Old Mill Business Park Gibraltar Island Road Leeds LS10 1RJ Tel: ▇▇▇▇ ▇▇▇ ▇▇▇▇ Email: ▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇.▇▇.▇▇ Email: ▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇.▇▇▇ In all correspondence please state that Your insurance is provided by UK General Insurance Limited and quote scheme reference 05294A. If it is not possible to reach an agreement, you have the right to make an appeal to the Financial Services Ombudsman Bureau. You may contact the Financial Services Ombudsman Bureau at: Financial Services Ombudsman Bureau, 3rd Floor, Lincoln House, Lincoln Place, Dublin 2 Lo Call ▇▇▇▇ ▇▇▇▇▇▇ Tel: +▇▇▇ ▇ ▇▇▇▇▇▇▇ Fax: +▇▇▇ ▇ ▇▇▇▇▇▇▇ The above complaints procedure is in addition to your statutory rights as a customer. For further information about your statutory rights contact your local authority Trading Standards Service or Citizens Advice Bureau. IMPORTANT NOTICE REGARDING THE OPERATION OF THIS POLICY ● All potential claims must initially be reported to our Claims Helpline Service.