Common use of Customer Testing Clause in Contracts

Customer Testing. Customers have the option to run a penetration test in conjunction with Genesys Security teams within agreed parameters. This service is chargeable at Genesys’ then-current rates. Customer will be required to enter into a Services Order for two Test Orgs and a Statement of Work for related professional services support. This service is available once per year. Customer will not perform any type of penetration testing, vulnerability assessment, or denial of service attack on the Cloud Services production, test, or development environments save as set out above.