Customer’s Dedicated Project Manager. Responsibilities 1. Have the authority to speak for Customer from a project perspective. 2. Designate people responsible for specific roles as needed, examples below: (a) Module Subject Matter Experts (SMEs) (b) Hardware Project Manager (c) CentralSquare Build Team Members (d) Data Conversion Review Team Members (e) Interface points of contact at Customer (assigned per interface) 3. Involve Customer decision makers when needed 4. Escalate issues to the CentralSquare project manager 5. Eliminate roadblocks for completing project on schedule 6. Sign various project documents and ensuring signoff documents and deliverables are provided to CentralSquare project manager in a timely manner 7. Organize training schedules, training rooms, and training equipment 8. Provide real world scenarios for testing and review From the start of the project, a CentralSquare project manager will work with Customer as the single point of contact for implementation of the CentralSquare Suite system. The project manager will develop and manage the implementation schedule and will coordinate with Customer to keep the project on track and on schedule. The project manager will conduct weekly status meetings to provide Customer with project updates. The CentralSquare project team, under the direction of the project manager, will visit pertinent areas of Customer and will meet with key Customer personnel to understand Customer’s operational needs and business rules. Team members will observe Customer’s daily operations first-hand and use that information to identify how the CentralSquare Suite system would best be configured to match and enhance Customer’s workflows. The project team will train Customer system administrators on configuration options and code table setup.
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Sources: Software License and Service Agreement, Software License and Service Agreement
Customer’s Dedicated Project Manager. Responsibilities
1. Have the authority to speak for Customer from a project perspective.
2. Designate people responsible for specific roles as needed, examples below:
(a) Module Subject Matter Experts (SMEs)
(b) Hardware Project Manager
(c) CentralSquare ▇▇▇▇▇▇▇▇ Build Team Members
(d) Data Conversion Review Team Members
(e) Interface points of contact at Customer (assigned per interface)
3. Involve Customer decision makers when needed
4. Escalate issues to the CentralSquare ▇▇▇▇▇▇▇▇ project manager
5. Eliminate roadblocks for completing project on schedule
6. Sign various project documents and ensuring signoff documents and deliverables are provided to CentralSquare ▇▇▇▇▇▇▇▇ project manager in a timely manner
7. Organize training schedules, training rooms, and training equipment
8. Provide real world scenarios for testing and review From the start of the project, a CentralSquare ▇▇▇▇▇▇▇▇ project manager will work with Customer as the single point of contact for implementation of the CentralSquare ▇▇▇▇▇▇▇▇ Suite system. The project manager will develop and manage the implementation schedule and will coordinate with Customer to keep the project on track and on schedule. The project manager will conduct weekly status meetings to provide Customer with project updates. The CentralSquare ▇▇▇▇▇▇▇▇ project team, under the direction of the project manager, will visit pertinent areas of Customer and will meet with key Customer personnel to understand Customer’s operational needs and business rules. Team members will observe Customer’s daily operations first-hand and use that information to identify how the CentralSquare ▇▇▇▇▇▇▇▇ Suite system would best be configured to match and enhance Customer’s workflows. The project team will train Customer system administrators on configuration options and code table setup.
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