Data Center Services Clause Samples

Data Center Services. The software used to provide the Cloud Services is located on servers that are controlled by Amazon Web Services (“AWS”). Customer shall comply with the AWS Acceptable Use Policy found at ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇.▇▇▇/aup/ (“AWS AUP”), which is incorporated by reference herein.

Data Center Services. UPC, through UPRR, has provided and currently provides to OTC certain data center processing services in support of certain business applications of OTC, which services are provided from UPRR’s St. Louis, Missouri data center (the “UP Data Center”), including the following services (collectively, the “Data Center Services”): usage and non-usage based services for the current mainframe central processing unit and any successors, applications services, decision support services, and associated support services, including without limitation direct access storage devices, print, tape mounts, and overhead.

Data Center Services. ICE shall supply the Data Center Services during the following times at the Data Center:

Data Center Services. 7.1 Pricing does not include server hardware or software costs unless otherwise noted. 7.2 Actual time will be charged for installation and configuration at one hundred seventy-five dollars ($175) per hour, unless otherwise noted. Administrative services are billed in fifteen (15) minute increments with no minimums. 7.3 Additional hours and administrative services are billed at one hundred seventy-five dollars ($175) per hour, unless otherwise noted. Administrative services are billed in 15 minute increments with no minimums.

Data Center Services. The software used to provide the PureCloud Service is located on servers that are controlled by Amazon Web Service (“AWS”). You may access and use the software, but you have no right to receive a copy of the object code or source code to the software.

Data Center Services. While certain of the Services and Apps can only be accessed and used from Velvetel-hosted servers (including, without limitation, Cluster Manager), you may elect to access and use Velvetel Core, Velvetel UI Core, and certain Apps (as identified in the license terms on the Velvetel App Exchange) either on Velvetel-provided servers and related computer equipment that you access remotely via the internet (“Velvetel-Provided Data Center Services”) or in an environment that you provide or procure from one or more third parties (“Customer- Provided Data Center Environment”). The scope of Velvetel’s services, and your obligations, depend on whether you choose to access and use the Services via Velvetel- Provided Data Center Services or your Customer-Provided Data Center Environment, as follows: 11.2.1 Velvetel-Provided Data Center Services: You may subscribe to one or more forms of Velvetel-Provided Data Center Services, either in a shared environment (the “Hosted Platform”) or dedicated environment that is exclusive to you (the “Private Cloud” and “Global Infrastructure” Service offerings). If you do, and provided that you pay all applicable fees for such Velvetel-hosted services, Velvetech will use commercially reasonable efforts to provide and/or contract with one or more third- party data centers in the United States, Canada, and any other territory or country publicly offered on the Velvetech Site that will enable you, consistent with the AUP, to host, access and use the particular Services to which you have subscribed under this Agreement. You understand and agree that, while Velvetech will use commercially reasonable efforts to host your Services in data centers that are reasonably capable of enabling you to access and use the Services to which you have subscribed, Velvetech, as indicated below, is not responsible or liable for any Force Majeure Events or any other impediment or failure caused by you or a third party that interferes with or prevents you from accessing or using the Services, including, without limitation, third- party providers of internet services, electricity, and other third parties that facilitate or relate to your use of the Services. You understand and agree that, except as part of any optional Support services you contract with Velvetech to provide for a fee, you understand and agree that we will not contact any of your internet service providers and/or service or product providers on your behalf in connection with your use of the Se...

Data Center Services a. System Maintenance. CONTRACTOR will provide Licensed Software upgrades and enhancements at the same time as generally available to other licensees, or when required by law, whichever is earlier. CONTRACTOR is responsible for installing upgrades and enhancements for the LAFD's use at no charge to the LAFD. b. System Access Level. CONTRACTOR is not responsible for loss of access to the Data Center for reasons that are beyond CONTRACTOR's reasonable control. With the exception for loss of access that is beyond CONTRACTOR's reasonable control, CONTRACTOR shall maintain a level of access to the Data Center (excluding periods of emergency maintenance) of 99.8% Access Availability twenty-four (24) hours a day, seven (7) days a week, including holidays. System Access Unavailable is defined as the reported unscheduled inability of all subscribed users of LAFD to access the Data Center and verification that the problem is within the Data Center. Total System Access Unavailable minutes are calculated by adding the period of time beginning when the LAFD reports System Access Unavailable to CONTRACTOR's Solution Center and ending when CONTRACTOR's Solution Center corrects the unavailable status and closes the incident with LAFD. If the LAFD does not initiate a Solution Center call, CONTRACTOR will not be obligated to issue a Credit for the System Access Unavailability. CONTRACTOR will compute any System Access Unavailability on a quarterly average basis and apply a System Access Unavailable Credit to the next LAFD invoice in the event that the stated Access Availability commitment was not met. This occurs on a prorated basis limited to the maximum of the total invoice charges based on the total billing period. System Access Unavailable Credits will not be given for events occurring during any period in which the LAFD's account has an undisputed past due balance or the LAFD is otherwise in breach of this Agreement. The System Access Unavailable Credit will be calculated according to the following schedule: System Access Levels System Access Unavailable Credits 99.50% to 99.79% 1 day credit 98.50% to 99.49% 2 days credit 97.50% to 98.49% 1 week credit 96.50% to 97.49% 2 weeks credit 0% to 96.49% 1 month credit c. Backups. Backups of hosted applications and data are performed on a weekly (full) and nightly (incremental) basis. Backups will be scheduled at times so as to provide minimal impact to the d. LAFD's business activity. CONTRACTOR will maintain a copy of at lea...

Data Center Services. For a period commencing on the Closing Date and ending no later than December 31, 2000, the Sellers or an Affiliate thereof shall provide the Buyer with the Data Center services described on Schedule 7.10. The Sellers (or such Affiliate) shall be entitled to payment from the Buyer for the actual costs to the Sellers of providing such services to the Buyer.

Data Center Services. (a) For purposes of this Agreement: