Data Extraction. Subject to Section 9.1, upon any termination and for a period of 30 days thereafter, Customer may request in writing (email shall suffice) and Provider shall provide Customer with account access sothat Customer may download a copy of the data that have been uploaded or otherwise saved to the database provided as part of the Service subscription purchased by Customer under this Agreement. After 30 days from termination of the Agreement, Provider may delete all data/files. In addition, and without derogating from the DPA, should you seek to have us retain your data/files for a longer period following termination of this Agreement, you may request that we do so, prior to the termination or expiration of this Agreement, or within 30 days thereafter, and subject to your payment of an addition fee to be paid by you in advance, which fee shall be set by us in our sole discretion.
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Sources: Subscription Agreement, Subscription Agreement