Deliverable Acceptance. The following procedures will govern Customer’s acceptance of the deliverables provided by HRC pursuant to an SOW (each a “Deliverable” and collectively the “Deliverables”). 2.1 Customer will have 5 business days (the “Acceptance Period”), following the date of the initial delivery of a completed Deliverable, to verify that such Deliverable materially conforms to specifications set forth in the design document(s). 2.2 By the end of the Acceptance Period, Customer will notify HRC in writing of any material non-conformities that cause rejection of the Deliverables. HRC will then have 10 business days (the “Cure Period”) to correct all nonconformities. Upon receipt of HRC’s corrections, Customer will then have 5 more business days to retest the Deliverables to determine if such nonconformities have been corrected. 2.3 The process of acceptance testing by Customer, correction by HRC and re-testing by Customer will continue until the earlier of (i) acceptance of the Deliverables by Customer or (ii) termination of this SOW by Customer; provided, however, that HRC will be entitled to not less than 2 opportunities to correct non-conformities in a Deliverable and submit such Deliverable for re-testing by Customer before Customer may terminate the SOW due to such continued non-conformity. 2.4 Customer will notify HRC in writing of its acceptance. In the event that any Acceptance Period or the Cure Period expires without Customer notifying HRC of its rejection of a Deliverable, such Deliverable will be deemed accepted.
Appears in 1 contract
Sources: Saas Agreement
Deliverable Acceptance. The following procedures will govern Customer’s acceptance of the deliverables provided by HRC pursuant to an SOW (each a “Deliverable” and collectively the “Deliverables”).
2.1 Customer will have 5 business days (the “Acceptance Period”), following the date of the initial delivery of a completed Deliverable, to verify that such Deliverable materially conforms to specifications set forth in the design document(s).
2.2 By the end of the Acceptance Period, Customer will notify HRC in writing of any material non-conformities that cause rejection of the Deliverables. HRC will then have 10 business days (the “Cure Period”) to correct all nonconformities. Upon receipt of HRC’s corrections, Customer will then have 5 more business days to retest the Deliverables to determine if such nonconformities have been corrected.corrected.
2.3 The process of acceptance testing by Customer, correction by HRC and re-testing by Customer will continue until the earlier of (i) acceptance of the Deliverables by Customer or (ii) termination of this SOW by Customer; provided, however, that HRC will be entitled to not less than 2 opportunities to correct non-conformities in a Deliverable and submit such Deliverable for re-testing by Customer before Customer may terminate the SOW due to such continued non-conformity.
2.4 Customer will notify HRC in writing of its acceptance. In the event that any Acceptance Period or the Cure Period expires without Customer notifying HRC of its rejection of a Deliverable, such Deliverable will be deemed accepted.accepted.
Appears in 1 contract
Sources: Master Subscription Agreement