Deliverable Name Due Date Compensation. [Insert Name of Deliverable] [Choice #1 – Payment due at the start of the maintenance period Choice #2 - Arrears payment due at the end of the month or quarter] • [Insert Total Compensation not to exceed $ Amount, including GRT] • [Insert Total Compensation not to exceed $Amount less GRT, if applicable] • [Insert Total Compensation not to exceed $ Amount less retainage, if applicable] Task Item Sub Tasks Description Problem Support Sub 1 Contractor will make its technical support personnel available to The District by phone and email on the following schedule: [Such as - Monday through Friday, 8:00A.M. To 5:00P.M., excluding state holidays.] Sub 2 Contractor will log each of The District’s requests and provide technical support services to The District based upon the priority levels and problem resolution processes stated in this Scope of Work.
Appears in 1 contract
Sources: Computer Aided Dispatch System (Cad) and Records Management Software (Rms) Agreement
Deliverable Name Due Date Compensation. [Insert Name of Deliverable] [Choice #1 – Payment due at the start of the maintenance period Choice #2 - Arrears payment due at the end of the month or quarter] • [Insert Total Compensation not to exceed $ Amount, including GRT] • [Insert Total Compensation not to exceed $Amount less GRT, if applicable] • [Insert Total Compensation not to exceed $ Amount less retainage, if applicable] Task Item Sub Tasks Description Problem Support Sub 1 Contractor will make its technical support personnel available to The District Procuring Agency by phone and email on the following schedule: [Such as - Monday through Friday, 8:00A.M. To 5:00P.M., excluding state holidays.] Sub 2 Contractor will log each of The DistrictProcuring Agency’s requests and provide technical support services to The District Procuring Agency based upon the priority levels and problem resolution processes stated in this Scope of Work.
Appears in 1 contract
Sources: Information Technology Professional Services Agreement
Deliverable Name Due Date Compensation. [Insert Name of Deliverable] [Choice #1 – Payment due at the start of the maintenance period Choice #2 - Arrears payment due at the end of the month or quarter] • [Insert Total Compensation not to exceed $ Amount, including GRT] • [Insert Total Compensation not to exceed $Amount less GRT, if applicable] • [Insert Total Compensation not to exceed $ Amount less retainage, if applicable] Task Item Sub Tasks Description Problem Support Sub 1 Contractor will shall make its technical support personnel available to The District by phone and email on the following schedule: [Such as - Monday through Friday, 8:00A.M. To 5:00P.M., excluding state holidays.] Sub 2 Contractor will log each of The District’s requests and provide to Procuring Agency technical support services to The District for the Software based upon on the priority levels and problem resolution processes stated described in this Scope of Workthese task schedules.
Appears in 1 contract
Sources: Information Technology Professional Services Agreement